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Frequently Asked Questions (FAQ)

About Filtration Systems

 


Why do I need a Filtration System?

According to many Tap Water quality tests, water has close to 178 toxic contaminants. All these contaminants are not filtered, so every time you drink water your body is ingesting and absorbing them, causing you negative health effects.


Are all Filtration Systems the same?

No. There are systems with different capacities and filtration stages. There are also commercial and domestic systems. We count with different Filtration Systems according to your lifestyle and needs.


What's the difference between a Filtration System and an Alkaline Water System?

A Filtration System removes contaminants from the water without modifying it PH level, while an Alkaline Water System increases de PH level of the water to 8, making it Alkaline. Our Thera h2o does both, removes the 99.99% of contaminants and makes Alkaline Water.


Where are your products made?

All our products are proudly 100% designed and manufactured in the USA.


Do you have any certifications?

Of course! Our products have with some certifications according to it function. Some of them are from the FDA, Water Quality, IAMPO and the NASA.


Which Filtration System is perfect for me?

It depends of your needs and the number of people living at your home. If you would like to know which one is the best for you email us at info@alkalenium.com or call us (209) 523-3030.


What payment methods do you have?

You can pay in cash, by check of through authorize.net


Shipment and Installation

 


Do you make shipments?

Of course! We ship to all USA and Puerto Rico.


What's the shipment cost?

Totally free for the USA and Puerto Rico!


How do I make my system installation?

We do it with our special trained plumbers.


What's the installation cost?

Totally free for the USA and Puerto Rico.


Which products require installation?

All our products, except the Alka Glam, Thera Beauty, Thera Air and Bottled Alkaline Water.


How will I know if my product has been shipped?

Will send you an email with your tracking number and installation information if it's the case.


Can I install my system with other people?

Yes, but if you do it, you lose the right to you warranty and Alkalenium will not be responsible or cover reparations costs.


About Water

 


How many contaminants does water have?

It depends of your home zone! Approximately there are over 178 contaminants.


How do I know if my tap water has contaminants?

You can book here www.alkalenium.net/free-water-evaluation/ a date to get a FREE water test. We'll go to your address to measure your water quality so you can know what you are drinking.


What is Alkaline Water?

Alkaline water has a high PH level (between 8 and 14), it's rich in Hydrogen and in alkalizing compounds, including calcium, silica, potassium, magnesium, and bicarbonate.


What is Acid Water?

Is water with a PH level less than 7 and it's poor in Hydrogen.


Which one is better, Alkaline or Acid Water?

It depends of the use! Alkaline is better for your health, several studies can prove that alkaline water has a positive effect on the body because it helps to balance the acid levels. Acidic is directly related to human illnesses.


What benefits does Alkaline Water bring?

Drinking Alkaline Water may contribute to improve your skin appearance, relief muscle and head ache, improve your digestive and nervous system, prevent diseases as cancer, diabetes, arthritis and so much more!


Does Alkaline Water cure diseases?

The consume of Alkaline Water may contribute to health benefits, but these statements have not been evaluated by the Food and Drug Administration. Alkaline Water is not intended to diagnose, treat, cure, or prevent any disease.