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DEVOLUTION POLICY

If for any reason you (the buyer) are not satisfied with your purchase, you can cancel your contract with Alkalenium Inc. by following the following stipulations. To request the cancellation of the contract with Alkalenium Inc. it is necessary to send a signed cancellation request to the address 609 G Street, Modesto Ca. 95354 stipulated in the original contract. Additionally, in order to make effective the cancellation of the contract, it is necessary to return the merchandise in its original condition within a period of 30 (thirty) days from the date of purchase of the system.

IMPORTANT

Alkalenium Inc. does not accept changes or returns of those products that have been modified from their original state after installation. In case the acquired merchandise presents defects or vices that diminish its performance, decrease its quality and improper use: you (the buyer) must be responsible for covering the additional expenses for its repair or replacement.
When you cancel the contract, you (the buyer) must cover the following expenses:
- Replacement rate of 15% of the value of the product.
- Cost of uninstallation (variable cost between $ 150 - $ 250 dls.).
- Cost of return shipping of merchandise.
If any of the points mentioned above is not met, the cancellation request will not be valid.
In all cases of contract cancellation included in this document, Alkalenium Inc. has 21 days to make the refund or cancellation effective after all the aforementioned stipulations have been met and the Contract Cancellation Request has been received that is included in the contract. the last page of this document.
Additionally, Alkalenium Inc. will not be responsible for any repairs or any modifications or alterations made at the time of installation of the system.
Cancellation of Contract according to the Payment Form:
 
1. External Financial: The client must make the payments to the financier according to their original contract until the day that Alkalenium Inc. receives the product (following the requirements mentioned in the previous paragraphs) and cancel the loan.
2. Payment by Credit Card, Check or Cash: Alkalenium Inc. will make the refund 21 days after the customer has followed the steps mentioned above regarding the return of the product in original condition. Notwithstanding the foregoing, Alkalenium Inc. will discount all expenses included in the cancellation of the aforementioned contract and will not make a 100% refund.
3. Internal financing: Alkalenium Inc. will take into account the amount paid up to the time of cancellation. Alkalenium Inc. will not make a 100% refund, but will discount the contract cancellation fees mentioned above. If the amount paid until the cancellation exceeds the cancellation expenses, the customer will be reimbursed with the difference. If the amount paid until the time of cancellation is not enough to cover all costs for cancellation of the contract, the customer must pay any difference.
In all cases of contract cancellation included in this document, Alkalenium Inc. has 21 days to make the refund or cancellation effective after all the aforementioned stipulations have been met and the Contract Cancellation Request has been received that is included in the contract. the last page of this document.